FAQs

How can I track my order?

Once your package has shipped from our facility, you will receive a shipping confirmation email that contains a tracking number.

How long does it take to receive an order?

Orders ship out from our warehouse in 7-10 Business Days. Once your products have been produced & shipped, you will receive a shipping confirmation email that will allow you to track the progression of your package.

How do I return/exchange an item?

It's super simple! Head on over to our Returns & Exchanges page to learn more.

How do the apparel items fit?

Located within the footer of the website, you will find a sizing chart detailing all measurements to better help you select your next wardrobe piece.

How do I contact you?

If you'd like to reach out in regards to your order, any questions about our store or even to just say hi, that can all be done by emailing us at support@halftone.agency